Frequently Asked Questions
How do I book a stay I find on poolgetaway?
When you find a stay you like, you'll be redirected to one of our partner sites to complete your booking. From there, you can select your dates, review the details and book directly with the provider. Do I need to create an account on poolgetaway to book?
No, you don't need an account on poolgetaway. The booking is completed on the partner site you choose, where you may be asked to sign in or create an account. Can I contact the property directly through poolgetaway?
Contact with the property is handled through the booking platform. Once you click through to a partner site, you'll be able to get in touch with the host or property if needed. Why does the same stay have different prices on different sites?
Prices may vary across booking platforms due to availability, promotions or differences in what's included. Comparing options helps you choose the one that best suits your needs. Do prices shown on poolgetaway include taxes and fees?
Prices shown on poolgetaway are based on data from our partners and may not always include all taxes or additional fees. The final price will be clearly displayed on the booking site before you confirm. How does poolgetaway make money?
Poolgetaway may earn a commission from partner sites when a booking is completed. This does not affect the price you pay. Can I find stays with specific types of pools, like private or heated?
You may find a variety of pool types depending on the property. We recommend checking the listing details, photos and guest reviews on the booking site to confirm what's included. Are pool stays available year-round in all destinations?
Availability depends on the destination and the property. In warmer regions, pools are often available year-round, while in other locations they may be seasonal. Checking the listing will provide the most accurate information. Why can't I find a specific property on poolgetaway?
Poolgetaway only displays listings from partners within our network. If a property isn't shown, it may not currently be included in our data sources. How can I contact poolgetaway?
If you have a question about using poolgetaway, you can contact our support team through the contact page. For questions about a specific booking or property, it's best to contact the booking site or host directly, as they'll have the most accurate information.